A tailored programme is designed to meet individual needs and requirements, as well as providing an excellent opportunity to increase a hotel's exposure and revenue. Staff act as an information bureau, making between 100,000 and 120,000 calls over a 25 week period advising target audiences of the various services and facilities available within your hotel. Information is gathered and collated and market research is also conducted.


Direct Benefits

	Increase in incremental business thereby increasing profit
	Immediate increase in total revenue
	Higher food and beverage sales
	Greater exposure to potential clientele @ 800 calls per day
	Customer loyalty - repeat business
	Competitive advantage

Indirect Benefits

	Increase in functions/ conferences/ banquet sales
	Improved access to the local business community through
	networking your customer base
	Increased staff gratuities
	Increased patronage of satellite shops